Privacy Policy
Privacy Policy
Effective Date: September 17, 2026
Agape Pet Sitting+ (“Agape Pet Sitting+,” “Agape,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, use our services, contact us, or otherwise interact with Agape Pet Sitting+.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Agape Pet Sitting+, we may collect the following types of information:
Personal Information
We may collect information such as:
- Full name
- Mailing or service address
- Email address
- Telephone number
- Emergency contact information
- Billing and payment information
- Information you provide when requesting or scheduling services
Pet Information
Because we provide pet-care services, we may collect information about your pets, including:
- Pet’s name
- Breed, age, and approximate weight
- Feeding instructions
- Medication instructions
- Veterinary information
- Behavioral information
- Medical or care-related instructions you voluntarily provide
- Emergency-care preferences
- Special needs or other information necessary to safely care for your pet
Website and Technical Information
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate location
- Date and time of website visits
- Website usage and interaction information
This information may be collected through cookies, analytics tools, or similar technologies.
2. How We Use Your Information
Agape Pet Sitting+ may use information we collect to:
- Provide, schedule, and manage pet-sitting, dog-walking, boarding, overnight, grooming, and related services
- Communicate with you about appointments and services
- Respond to questions, requests, and inquiries
- Process payments and invoices
- Provide appropriate care for your pets
- Contact you or an emergency contact when necessary for your pet’s safety
- Improve our services and website
- Maintain business and customer records
- Send service-related communications
- Send promotional or marketing communications when permitted by law
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable laws and legal obligations
3. Payment Information
Payments may be processed through third-party payment processors. Agape Pet Sitting+ generally does not store complete credit or debit card numbers on our own systems.
Payment information may be collected and processed directly by the applicable payment provider according to that provider’s privacy policy and terms.
4. Sharing of Information
Agape Pet Sitting+ does not sell or rent your personal information.
We may share information when reasonably necessary to operate our business, including with:
- Team members who need information to provide scheduled pet-care services
- Payment processors
- Scheduling, customer-management, or business software providers
- Website hosting, analytics, or technology providers
- Professional advisors or service providers assisting our business
- Veterinarians or emergency-care providers when necessary to protect your pet
- Government authorities or other parties when required by law or legal process
We only provide information reasonably necessary for the applicable purpose.
5. Information Provided to Team Members
To provide services safely and effectively, certain client and pet information may be made available to Agape Pet Sitting+ team members assigned to your services.
This may include your name, address, contact information, access instructions, pet information, feeding instructions, medication instructions, emergency information, and other information necessary to perform the requested services.
Team members are expected to handle client and pet information responsibly and only use it for legitimate business and service-related purposes.
6. Photos and Videos
During pet-care visits, grooming appointments, boarding, walks, or other services, photographs or videos of pets may sometimes be taken for service documentation, client updates, social media, advertising, or other business purposes.
Agape Pet Sitting+ will not use identifiable photographs or videos of clients for marketing purposes without appropriate permission.
If you do not want photographs or videos of your pet used for promotional purposes, please contact us and request that your pet be excluded from marketing materials.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Help the website function properly
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Measure marketing effectiveness
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Third-Party Websites
Our website may contain links to third-party websites, including scheduling platforms, payment services, social-media websites, veterinary resources, or other websites.
Agape Pet Sitting+ is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
10. Retention of Information
We may retain personal information for as long as reasonably necessary to:
- Provide services
- Maintain business and financial records
- Resolve disputes
- Comply with legal, tax, accounting, or regulatory obligations
- Protect our legitimate business interests
When information is no longer reasonably necessary, we may delete or securely dispose of it.
11. Children’s Privacy
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including the ability to:
- Request access to certain personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of certain marketing communications
- Ask questions about how your information is collected or used
To make a privacy-related request, please contact us using the information below.
13. Marketing Communications
If you receive promotional emails or other marketing communications from Agape Pet Sitting+, you may unsubscribe by following the instructions included in the communication or by contacting us directly.
Even if you opt out of marketing communications, we may continue to send necessary service-related communications, such as appointment confirmations, billing information, account notices, or important service updates.
14. Phone Numbers and Messaging
If you give us your phone number, we collect it so we can contact you about your bookings and send you text messages you’ve agreed to receive. We do not sell or share your phone number with third parties for their marketing purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
15. Changes to This Privacy Policy
Agape Pet Sitting+ may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the “Effective Date” at the top of this policy. Your continued use of our website or services after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy.
16. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Agape Pet Sitting+:
Agape Pet Sitting+
Website: agapepets.com
Email: hello@agapepets.com
Phone: 813-336-1626
Agape Pet Sitting+
TLC for them, Peace of mind for you