got a question?
FAQ Library
Dog Walking
What's included in the visit?
- Feeding the pets and changing their water bowls (as needed)
- Providing exercise and play time (may include walking the dog)
- Cleaning litter boxes and cleaning up any other pet messes
- Administering pet medications, if needed
- Providing lots of TLC!
- Bringing in mail (if needed)
- Rotating Blinds/ Adjusting lights
- Watering plants
Do you text me with updates after each visit?
All communication is sent through our client portal. You will receive an email after each visit including a service report with notes and pictures on how our visit went with your pet. Of course if there is an issue or a specific question during the visit, a text message or a call can also be made.
Can I request a service on the same day?
While we always try our best to accommodate your needs and we understand that emergencies may arise. Keep in mind that same day dop in visits/dog walks may incur an extra charge. Please view our POLICIES for more information.
Do you perform background checks on your employees?
All of our staff go through an extensive interview, are background checked and we make sure that they get the needed certification when joining our team(if they do not hold one already). We then make sure to run yearly background checks.
Do you charge for a meet and greet?
It is important to have an initial meet and greet with your pet with one of our team members in order to get acquainted with your pet and see if we can be a good fit for them. The initial 15-30 min. meet and greet is complimentary. A second 15 min. visit may be requested at an additional charge.
Are you fully licensed, insured, bonded and certified?
Yes, we are fully bonded and insured through Business Insurers of the Carolinas (BIC) including workman’s comp coverage for each employee. We also hold a business license through the county of Pasco. The owner/founder has been certified through Pet Sitter International (PSI).
What are your service locations?
We service Lutz, Land O Lakes, Wesley Chapel, and North Tampa areas.
What type of payments do you accept?
We accept cash, check and you may also make payments through Venmo, Cashapp & Zelle.
How can I know that my dog has been walked?
We have a check in/check out system in our professional software client portal where it shows a map of the location in which the dog walker has been.
What holidays do you acknowledge and are there any additional fees for these days?
Yes. See below times where an additional fee will be added on and around the holiday. An additional $8 will be added to any visit/pet sitting service on these days as well as an $18 fee to any overnight stay/pet sitting service
2023:
Thanksgiving: 11/23/23 – 11/26/23
Christmas/New Years: 12/24/23 – 1/1/24
2024:
Easter: 3/28/24 – 3/31/24
Memorial Day: 5/24/24 – 5/27/24
Independence Day: 7/4/24 – 7/7/24
Labor Day: 8/30/24 – 9/2/24
Thanksgiving: 11/28/24 – 12/1/24
Christmas/New Years: 12/24/24 – 1/1/25
Boarding
Do you charge for a meet and greet?
It is important to have an initial meet and greet with your pet with one of our team members in order to get acquainted with your pet and see if we can be a good fit for them. The initial 15-30 min. meet and greet is complimentary. A second 15 min. visit may be requested at an additional charge.
Are you fully licensed, insured, bonded and certified?
Yes, we are fully bonded and insured through Business Insurers of the Carolinas (BIC) including workman’s comp coverage for each employee. We also hold a business license through the county of Pasco. The owner/founder has been certified through Pet Sitter International (PSI).
My dog has issues and can tend to be aggressive when he does not know the person. Do you deal with this type of behavior?
While we strive to provide the best care and service for your pet(s), we understand that some animals can be a bit harder to deal with. During the initial meet and greet you can communicate any of these concerns with our team member and we will try and provide the best approach. If the dog does have a record of biting and/or being aggressive towards humans, for the safety of our team, Agape Pet Sitting+ may not be the best fit. We do suggest that you look into a boarding and training school in order to assist your dog with any behavioral issues they may have.
What holidays do you acknowledge and are there any additional fees for these days?
Yes. See below times where an additional fee will be added on and around the holiday. An additional $8 will be added to any visit/pet sitting service on these days as well as an $18 fee to any overnight stay/pet sitting service
2023:
Thanksgiving: 11/23/23 – 11/26/23
Christmas/New Years: 12/24/23 – 1/1/24
2024:
Easter: 3/28/24 – 3/31/24
Memorial Day: 5/24/24 – 5/27/24
Independence Day: 7/4/24 – 7/7/24
Labor Day: 8/30/24 – 9/2/24
Thanksgiving: 11/28/24 – 12/1/24
Christmas/New Years: 12/24/24 – 1/1/25
What goes on while my dog is boarded?
We provide a comfortable and safe environment for your pet. Your pet will get treated as part of our family. You can expect your dog to have time playing outside in 15-20 min Increments throughout the day (weather permitting) and have at least 1-2 walks per day as needed. If they are more on the chill side... we have provide comfy blankets to accommodate them as well. We love communication so you will be receiving texts and pictures throughout the day to keep you updated on how they are doing.
What type of payments do you accept?
We accept cash, check and you may also make payments through Venmo, Cashapp & Zelle.
How many dogs do you board at once?
We do not take more than 3 or 4 dogs at the same time. If there is a behavior issue between the dogs we will keep them separated.
How can I know if my dog will be ok with other dogs?
If you are apprehensive about other dogs being around at the same time, then you can let us know and we can keep them separated. This will not affect their play time, walks or receiving any less TLC.
What type of animals do you care for?
We care for dogs, cats, reptiles, hamsters, gerbils, rabbits, mice, ferrets, fish and more!
Grooming
How often should my pet get groomed?
For dogs, usually it is good to have them groomed every 4-6 weeks, however it all depends on the coat and how long you would like to leave the hair on your pet.
How long will it take to groom my dog?
Anywhere from 2-3 hours is the average time for an average cut depending on the breed, condition of the coat and behavior.
